Note: this is a general privacy statement provided for the website. Your binding privacy terms are those you accept when you open an account.
Information we collect
We collect information you give us when you apply for or use our products (such as your name, contact details, identity documents and financial information), information generated as you use our services (transactions, device and log data), and information from third parties where the law allows (for example, identity-verification and credit-reference agencies).
How we use it
- To open and operate your accounts and process payments.
- To verify your identity and meet our legal and regulatory obligations (including anti-money-laundering and fraud prevention).
- To keep your money and data secure.
- To improve our products and, where you have agreed, to tell you about relevant offers.
Sharing
We share information only where necessary — with service providers who help us run the bank, with regulators and authorities where required by law, and with payment networks to complete your transactions. We do not sell your personal data.
Your rights
Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct it, or object to certain uses. To exercise your rights, contact us.
Retention & security
We keep your information for as long as your relationship with us lasts and as long as the law requires afterwards, and we protect it with the safeguards described on our Security page.
Cookies
Our website uses cookies as described in our Cookie Policy.